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Troubleshooting

  • Why can't I access my voice mail from a PAP2 or Sipura device?
  • I can place calls but I am not able to receive them, what is wrong?
  • The number is not available without the line actually ringing!
  • What ports do I need to open in my firewall?
  • Why am I being billed for two simultaneous calls?
  • Why can't I PING the SIP proxy server?
  • Why doesn't my virtual number register with the sip proxy?
  • Why is my SIP device displaying "Login Failed- service unavailable"?
  • Why is my SIP device displaying "Login Timed Out"?
  • Why is my phone ringing every so often without anyone calling?
‹ Counterpath X-Lite/eyeBeam Messaging Setup up Why can't I access my voice mail from a PAP2 or Sipura device? ›
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